Events & Webinars

Upcoming events

October 11-12, The Renaissance Boston Waterfront Hotel

Join us at the SOMOS Toll-Free Users Summit, where we'll meet with our Toll-Free Industry peers this October 11-12 as we explore what companies can do to ensure we are always Making the Perfect Connection. As platinum sponsors, we are thrilled to explore the strategies, technologies, ad formats, analytics and other solutions critical to optimizing customer conversations and experience.

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October 22-24, Los Angeles Convention Center

We’re headed to Mobile World Congress 2019, sponsored by CTIA this October! MWC Los Angeles 2019 is one of the newest and fastest growing events in the U.S. that brings together leading companies and influential experts from all sectors within the mobile technology industry to advance Intelligent Connectivity. Come find us during the conference to discuss the latest and greatest features of 8MS and Conversations!

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November 19-21, Atlantic City Convention Center

Meet with us at the NJ League of Municipalities Conference in Atlantic City!  Each year this conference draws in thousands of decision makers from across the Garden State and is an invaluable learning experience for exhibitors and delegates. Over 125 educational sessions, clinics, panels and workshops are conducted by the League and the 21 affiliate associations. We’ll be among the 550 commercial firms, government agencies, non-profits, and associations displaying the latest products and services to assist NJ municipalities with solutions to their challenges.

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2020 Events

March 9-12, 2020, The Venetian & Sands Expo

We're kicking off 2020 with the Channel Partners Conference & Expo in sunny Las Vegas. Join us for the largest independent channel events for MSPs, VARs, agents, integrators & consultants. We'll be offering demos of our platforms as well as giving out some free swag!

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March 30-April 2, 2020, Gaylord Palms

Join us at Enterprise Connect Orlando in Spring of 2020 and take advantage of four days’ worth of intensive programming in over 60 sessions offering a comprehensive selection of technology topics.

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Past Webinar Events

Aerialink Academy Presents: Your Top Messaging Questions Answered

Our industry experts cover ten frequently asked customer questions on topics regarding: HIPAA; Consumer opt-in and opt-out of messaging; Message deliverability; 10DLC traffic segmentation; Text-enabling; Short code certification, and more! Whether you are using our APIs or our hosted Conversations application, this FAQ session will shed light on topics that typically confuse even the most seasoned customers and will help your organization's messaging programs succeed.

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Tips and Tricks For 8MS

We know our 8MS users are made up of pros and power users, but even the pros get stumped every now and then! Over the years, our support team has heard all your calls and seen every kind of “weird error message” out there. Now, they want to bring these stories to light and offer some useful tips in all in one place.
 
We’ve rounded up 10 of the trickiest issues that have stumped even the most seasoned 8MS users, along with best practices on how to resolve them. You already know Matt Noreen and Mike Gilbert as your “go-to” 8MS guys, now hear them on this interactive webinar where you’ll get the chance to test your own knowledge with our mini quizzes!

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Conversations Messaging Webinar

Conversations is a business-class SaaS texting application for businesses aiming to support personalized, customer interactions through conversational texting on both short and long codes. This webinar covers: benefits of texting for both small and mid-sized businesses, enterprise organizations, marketing strategies, reasons to text enable your numbers, how Conversations works and sample use cases 

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Using Texting to Reach Students and Improve the Student Experience

This webinar covers how administrators can centrally manage texting on a broad scale and implement it cost effectively. Assuring that implementing texting is compliant with privacy and communication regulations as well as carrier best practices.

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Ensure Success: How Insurance Companies Benefit from Messaging Solutions

Introduce messaging capabilities to your clients to reinforce your dedication to outstanding service; our experts discuss implementing messaging solutions for insurers, text enablement, and answer audience questions. Our application is a multi-use tool, aiding in marketing campaigns, feedback reception, serving as a complete end to end solution. Find out what your company could gain, tune in.

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Carrier Express and Least Cost Routing: Why Implementing 8MS Cloud Can Promote Savings 

This webinar highlights how Carrier Express’s automation condenses the provisioning process. We will also include the additional benefits of multi-carrier management, batch record management and unconstrained record updates. Minimize costs, optimize routing and make provisioning quick and simple with Carrier Express.

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Call centers looking to get the most out of their Toll-Free Voice Services!

Call centers, learn how to add texting and get the most out of your toll-free voice services. With the help of CSF’s SaaS, 8MS Cloud, your agents and call center can effectively manage, port, and route toll-free numbers, adding disaster recovery and texting. This webinar will also cover easy and cost effective toll-free provisioning automation and intelligence, as well as a quick walk-through demo.

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How to Become a Toll-Free RespOrg

In this webinar, we discuss the advantages of becoming a toll-free Responsible Organization (RespOrg), walk you through the process of becoming a RespOrg, and how CSF can provide 3rd-party RespOrg services for you.

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Toll-Free Least Cost Routing (LCR) - Advantages & Evolution

Learn more about the evolving toll-free ecosystem including advantages of being a RespOrg, managing your toll-free numbers and carriers, and what’s needed to create toll-free Least Cost Routing (LCR) and Disaster Recovery routing. The webinar also includes a quick demo of CSF’s 8MS Cloud platform, including our LCR software and direct carrier activation capabilities that make successfully implementing toll-free LCR a snap!

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Text-Enabling Your Business Numbers

Find out how to market texting services to your customers, and how to quickly and profitably deploy your new texting offering. Our webinar also covers marketing strategies; reasons to text-enable your numbers; how text-enabling works; sample texting use cases; and of course, a quick demo of our 8MS Cloud messaging hub and Conversations platform.

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Enabling the ROC on 8MS Cloud

In this webinar, we discuss how to set up the mandated ROC functionality in 8MS Cloud.  The 8MS ROC is integrated into your existing 8MS Cloud GUI and provides a simplified, faster, and more robust user interface to meet the June 2017 mandated ROC requirements.

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