Our 8MS Cloud customers are RespOrgs, which are certified toll-free provider organizations that manage the registration of individual toll-free numbers (TFNs) in the Somos SMS/800 registry. Non-certified businesses can also use certain 8MS Cloud services, including 8MS Cloud TeXT and Carrier Express.
All toll-free numbers have an associated RespOrg, which can either be the end user of the toll-free number themselves, their telecommunications carrier, or a third party RespOrg that manages toll-free numbers for the end user organization.
A RespOrg can acquire, route, and port toll-free numbers. They can obtain numbers directly from the SMS/800 spare pool; control the security and preservation of their numbers; more quickly activate toll-free services, and select long distance carrier routing for cost optimization and disaster recovery.
Being a RespOrg is important for toll-free carriers, aggregators, call centers, or other companies that consider the security, cost, and rapid activation of their toll-free numbers a strategic priority.
Our customers – more than 100 leading independent and carrier RespOrgs today – rely on our 8MS Cloud platform to make the provisioning and complex routing of toll-free numbers faster, easier, and more cost-efficient.
These organizations choose our platform to either manage large numbers of TFNs, require least-cost routing (LCR) capabilities to lower their carrier costs, or both.