Leader in toll-free number provisioning
and least-cost routing (LCR)

Toll-free made easy explained

Who we are

We are the known leader in toll-free number provisioning and least-cost routing (LCR) with more than 100 carrier and RespOrg customers today. Our 8MS Cloud platform integrates with the Somos National Toll-Free Number database, SMS/800, as well as carrier and text aggregator systems, to simplify and automate toll-free provisioning and complex routing.

CSF began in 1988, co-founded by Clem Hergenhan and Steven Levinn, two accomplished engineers from AT&T Bell Labs. They established CSF as a custom software development firm and began the work of developing a client interface to SMS/800.

They later transitioned the business into a software company to evolve this client interface into a premier toll-free number provisioning system. Now, 8MS is deployed throughout the industry.

With the addition of the Aerialink messaging platform, we also offer enhanced and new texting solutions for RespOrg and enterprise customers. 

Now part of iconectiv, the company is profitable, stable, and growing. Customer loyalty is a hallmark of our business. In partnership with Somos and other industry leaders, we are committed to delivering the best toll-free number management and enabling capabilities to our joint carrier and RespOrg customers.

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    “Working here has provided me with the chance to improve and make mistakes not only as an employee, but also as a person. The opportunities I have received here are invaluable, and I look forward to utilizing these learning experiences in my day-to-day.”

    David Awad, Software Engineer

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    “With 40 years of telecom experience behind me, I draw on a myriad of customer interactions to use the correct approach for each customer engagement. A key to great service is understanding your limitations and knowing when it's time to get the next team involved. Using this approach, I have been able to build strong bonds with many partners whom I can now reference as friends.”

    Mike Gilbert, Senior Account Director

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    “Here, we have embraced our north star: 'Expect Excellence'. My focus is to assist our client partners and help them succeed at every turn; I thrive on finding solutions to every problem. My goal each day is to exceed expectations by proactively serving my partners and being truly invested in their success.”

    Matt Noreen, Senior Account Director

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    “I’m a software developer; I work on the system architecture, design the API and screens, write the user documentation and provide customer support. But that’s not my job, that’s the steps in my job. Slick user interfaces with flashy and cool features aren't my goal; my goal is to build the features you need and to help you use them as easily, efficiently and quickly as possible. My job? It’s to help you succeed!”

    Gerry Finkel, Senior Software Developer

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    “I am impressed with how knowledgeable and enthusiastic the people here are. We are always thinking about how we can enhance our software and improve services to better serve our partners. As the new Quality Assurance Lead of the company, my goal is to ensure that we can continue to provide these high-quality software and services.”

    Donald Hsu, Quality Assurance Lead

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    “The atmosphere here is positive and friendly where not only professional but personal growth is also encouraged. My goal is to be creative and continuously provide valuable suggestions to make the product better. As a part of the IT team, product stability and flexibility are my primary focus. Delivering key projects in a timely manner with thorough knowledge, and focusing towards customer satisfaction is our highest priority. ”

    Ramya Natarajan, Senior Engineer

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    “Service means being a trusted partner and not just another vendor. It is reflected in the questions we ask and our willingness to explore options that are different from 'how it's always been done'. It's reflected in our transparency and honesty in working through issues... as that's how I would like to be treated if the shoe was on the other foot.”

    Lauren King, EVP of Sales and Business Development