Add text messaging capabilities to your toll-free numbers and expand your addressable market and value proposition! As part of the 8MS Suite, 8MS TeXT provides an easy-to-use text provisioning and service management GUI for your internal team with bulk number and text enablement, customer account activation, and SMS/800 RespOrg process integration to ensure compliance.
Why enable text messaging on a toll-free number?
- 6 billion text messages are sent every day in the United States (Forrester Research)
- 80% of all cell phone users report using their phones for texting
- 97% of people ages 18-29 and 92% of people ages 30-49 text as a primary form of communication
Flexible Delivery Methods
8MS TeXT supports text messaging to toll free numbers from mobile devices on all carriers (e.g. Verizon, AT&T, Sprint, T-Mobile, etc.)
8MS TeXT allows owners of toll-free numbers to send and receive text messages using up to five unique delivery methods.
- Email – deliver texts as emails and allow users to reply via email
- Mobile to Mobile – deliver texts to a mobile device user. Multiple mobile device numbers may be specified for delivery.
- Auto response management – setup auto responses to incoming messages based on keywords you define for your number or business
- External System Delivery – messages sent from mobile users will be delivered (posted) to a specified external computer system. The external system will receive the messages, and will be able to post responses that will be sent back to the mobile users. This delivery method is designed for RespOrgs and users that want to offer text message management within their existing customer portals or service delivery infrastructures.
- 8MSTeXT Portal – fully hosted, turnkey web interface with available carrier/RespOrg branding that allows portal users to view, reply, and manage their messages
As part of the 8MS suite, 8MS TeXT offers robust and reliable provisioning and service management tools, including:
- Ability to enable text messaging services on a single number or in bulk
- Integrated billing and mediation reports
- Mobile carrier registration
- Text gateway hosting and management
- SMS/800 RespOrg integration to ensure compliance
Contact us to get started today!