Clem Hergenhan- CEO and Founder
As an original co-founder of CSF Corporation in 1988 with Steve Levinn, Mr. Hergenhan leads the company’s business strategy and operations. Clem’s previous management experience includes leadership positions at AT&T Bell Labs, and Teknekron Infoswitch Corporation. Evolving the company from a provider of systems integration services to a leader in toll-free management software, Clem’s vision and successful execution has led the company to succeed and prosper.
Clem Hergenhan is an experienced veteran in the telecommunications industry. His success at Bell Laboratories began in the Computer Science Research Center where he developed algorithms and software for routing of data through the long distance network. Later he worked on operations support system for both local and long distance networking where he developed a thorough knowledge of the AT&T telephone network and how it provided voice and data services. As a successful executive with Teknekron Infoswitch Corporation, Clem had responsibility for a profit center providing applications to major vendors and providers of telecommunication services. During this time he worked with companies using Automated Call Distributors to handle large volumes of toll-free traffic.
In 1988, Clem and Steve Levinn started CSF Corporation. Through the years the company evolved from a custom developer of telecommunications systems, to a provider of communications software focused on toll-free service, number administration, and call routing. He has managed CSF through its transition from custom services to OSS software and SaaS based capability. Today CSF’s cornerstone 8MS solution is used by leading carriers and RespOrgs to manage over 30% of the toll free numbers in the industry.
Clem received his Bachelor of Science degree in Mathematics from Lafayette College (1968) and a Masters in Computer Science from Stevens Institute (1972). Clem is an active participant in ATIS and the SNAC (SMS/800 Number Administration Committee), and has shown leadership in multiple industry forums and organizations. He has authored and presented papers at numerous IEEE, USENIX and UNIFORUM conferences. He has taught courses in network, computer and software technology and in building effective business skills to compete in the telecommunications industry. He serves as President of the North Shore Chapter of Thrivent Financial Service, supporting charitable projects in the Monmouth and Middlesex counties of New Jersey, such as Habitat for Humanity.
Steven Levinn- President and Founder
As an original co-founder of CSF Corporation in 1988 with Clem Hergenhan, Mr. Levinn leads the company’s product, strategy, and general management. Steve’s previous management experience includes leadership positions at AT&T Bell Labs where he made major contributions to the UNIX Operating System, Xerox Corporation, and IEX Corporation. Evolving the company from a provider of systems integration services to a leader in toll-free management software, Steve’s vision and successful execution has led CSF to success.
Steve Levinn has over 30 years of experience in the telecommunications industry. He started his professional career at the Xerox Corporation where he was involved with the application of large time sharing environments, and played a major role in the design of management information systems for national accounts. At AT&T Bell Laboratories Steve managed major development projects. Included in his successes, Steve drove the effort resulting in the first AT&T release of the C Compilation System. He also made major contributions to the UNIX product line, including release planning, development, and program management. In the UNIX development center Steve managed the project planning effort of the UNIX System V (Release 3.0) product. This effort included coordinating release features, determining priorities of engineers, developers and testers and negotiating delivery schedules with internal marketing organizations.
After leaving Bell Labs in the mid 80’s Steve joined IEX Corporation where he managed large projects from conception to deployment. The projects typically involved frequent customer contact with attention to delivering high quality systems in relatively short periods of time. Steve’s key to success with these projects involved developing and enforcing a standard methodology and process, which successfully applied has helped drive widespread success throughout his career.
In 1988, Clem and Steve Levinn started CSF Corporation. Through the years the company evolved from a custom developer of telecommunications systems, to a provider of communications software focused on toll-free service, number administration, and call routing. He has managed CSF through its transition from custom services to OSS software and SaaS based capability. Today CSF’s cornerstone 8MS solution is used by leading carriers and RespOrgs to manage over 30% of the toll free numbers in the industry.
Steve is an active participant in ATIS and the SNAC (SMS/800 Number Administration Committee), and has shown leadership in multiple industry forums and organizations. Steve received his Bachelors degree in Computer Science from the University of Rochester, and an MBA specializing in Computer Systems and Marketing from the Simon School of the University of Rochester.
Frank Lauria- Vice President of Sales & Marketing
Frank is responsible for driving CSF’s strategic growth as an industry leader including all sales, marketing, and business development initiatives. Mr. Lauria is a respected software and communications technology industry executive, with experience growing sales in excess of $500MM annually. With successful entrepreneurial and large company experience, Frank has held executive positions with Synchronoss Technologies, Comverse, ADC Telecom, CommTech Corporation, Nortel, and Tekelec. Frank’s experience includes managing multi-tiered sales, marketing, and operations teams, creating strategic alliances, raising capital, acquisitions, and achieving profitable and sustainable growth.
At ADC Telecommunications, Frank was responsible as VP of Business Development for emerging technologies and markets, strategic alliances, mergers, and acquisitions. As a recognized figure bringing networking, OSS/BSS software, and technology together, Frank played a key role in ADC’s go-to-market strategy and execution. Prior to the ADC acquisition of CommTech Corporation, Mr. Lauria was VP of Sales and Marketing where his responsibilities included corporate strategy, marketing, product management, and global sales. Building CommTech from less than $2 million to over $30 million in annual sales, Mr. Lauria played a critical role establishing the company’s vision, driving profitable growth, raising capital, and eventually integrating CommTech into ADC Telecom.
Prior to joining CommTech, as Senior Director of Sales at Northern Telecom, Mr. Lauria’s experience led his team to record revenues and earnings. Achieving sales of over $500 million per year, Mr. Lauria successfully directed and motivated his organization, cultivated customer relationships, and managed P&L. His earlier accomplishments at Tekelec include the establishment of strategic partnerships with AT&T Bell Laboratories, and the design and marketing of a conformance test bed with Bellcore (now Telcordia).
Mr. Lauria has participated and chaired activities in the TMF (Tele-Management Forum), NJTC (New Jersey Technology Council), IEC (International Engineering Consortium), Service Creation Community, T1X1, and ATIS. Frank has been published in several engineering and industry journals, is a frequent speaker in network and OSS/BSS events, and has testified before the FCC and congress as an expert on unbundled OSS capabilities. He has contributed to multiple US Patents in digital electronics and software, and is the recipient of numerous engineering and marketing awards. Mr. Lauria received a Bachelor of Engineering Degree in Electrical Engineering from Stevens Institute of Technology, and participates in the University of Pennsylvania’s Wharton Executive Management Program.
