Responsible Organizations access the national SMS/800 database to reserve toll free numbers for their customer and to route the numbers on the appropriate long distance carriers.
Most RespOrgs are telephone carriers or companies. Other companies that apply for RespOrg status are enhanced voice mail providers, VoIP carriers, call tracking and marketing analytics firms, or vanity number firms. Keep in mind that any company or organization that can demonstrate the required skills and financial responsibility can apply to be a Resp Org.
There is a special classification of RespOrgs called Independent RespOrgs. These are firms that manage toll free numbers for a set of clients – some of these clients may themselves be RespOrgs, and and some may be companies in the telephony industry who are not RespOrg’s themselves.
Becoming a RespOrg is a relatively easy process. As it states on the SMS/800 website you must: